Last Updated: June 2026

Beyond the Finish Sports Therapy is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, visit our website, complete forms, or communicate with us.

Beyond the Finish Sports Therapy

Data Controller for the purposes of UK data protection legislation.

Contact Details:

Email:beyondthefinishtherapy@outlook.com

Telephone: 07301580497

Website: beyondthefinishsportstherapy.co.uk

We may collect and process the following information:

• Full name
• Home address
• Email address
• Telephone number
• Date of birth
• Emergency contact details

To provide safe and effective treatment we may collect:

• Medical history
• Injury history
• Current symptoms
• Medication information
• Surgical history
• GP or healthcare professional details where relevant
• Treatment notes
• Rehabilitation progress records

Health data is classified as Special Category Data under UK GDPR and receives additional protection.

When you use our website, we may collect:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics information

Your information may be used to:

• Provide sports therapy and sports massage services
• Deliver rehabilitation and coaching programmes
• Communicate regarding appointments
• Process payments
• Maintain treatment records
• Monitor treatment progress
• Meet insurance requirements
• Meet legal and regulatory obligations
• Improve our services
• Send marketing communications where consent has been provided

We only collect information that is necessary for legitimate business and healthcare purposes.

Under UK GDPR, we process personal information under one or more of the following lawful bases:

To deliver services that you have requested.

To operate and improve our business effectively.

To comply with relevant legal or regulatory requirements.

For processing health information and for marketing communications where applicable.

We may occasionally send information about:

• Clinic updates
• Advice and educational content
• Special offers
• New services
• Events and workshops

You may unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

We will never sell your personal data to third parties.

We will only share your information where necessary.

This may include:

• Insurance providers
• Accountants and professional advisers
• Legal advisers
• Healthcare professionals (with your consent unless legally required otherwise)
• Secure software providers used to manage appointments and records

Any third-party provider used will be expected to comply with relevant data protection legislation.

We take appropriate measures to protect personal information.

This may include:

• Secure password-protected systems
• Encrypted digital storage
• Restricted access to records
• Secure cloud-based software platforms

While we take reasonable steps to protect your information, no electronic transmission or storage system can be guaranteed as completely secure.

We retain personal and clinical records only for as long as necessary.

Typically:

Records may be retained for up to 8 years after the final appointment.

Records may be retained until the individual's 25th birthday, or longer where required by law or professional guidance.

Following expiry of the retention period, records will be securely deleted or destroyed.

Under UK GDPR, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information where appropriate
• Restrict processing
• Object to processing
• Request transfer of your information
• Withdraw consent where consent is relied upon

Any requests should be submitted in writing using the contact details provided.

Our website may use cookies to improve user experience and analyse website traffic.

Cookies may help us:

• Understand how visitors use our website
• Improve website performance
• Enhance functionality

You can manage cookie settings through your web browser.

A separate Cookie Policy may be provided where required.

Our website or communications may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of those websites separately.

We are committed to protecting your information and implement reasonable technical and organisational measures to prevent:

• Unauthorised access
• Unauthorised disclosure
• Loss of information
• Misuse of information
• Accidental destruction of information

If you are unhappy with how your information has been handled, please contact us first so we can attempt to resolve the issue.

You also have the right to complain to:

Information Commissioner's Office (ICO)

Website: https://ico.org.uk

Telephone: 0303 123 1113

We may update this Privacy Policy from time to time.

The latest version will always be available on our website and available upon request.

By using the services of Beyond the Finish Sports Therapy, you acknowledge that you have read and understood this Privacy Policy.